Privacy Policy

Last Update

18 Augest 2025

KLEANSE values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or purchase our products.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, payment details, and other information provided during registration, checkout, or customer support.
Non-Personal Information: Browser type, IP address, device information, pages visited, time spent on site, and referral links.
Cookies & Tracking: We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content.

2. How We Use Your Information

Your data is used to:

Process orders, payments, and deliveries
Communicate with you regarding inquiries, updates, or promotions
Improve website functionality and customer experience
Conduct marketing, retargeting, and advertising campaigns (with your consent where required)
Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell or rent your personal data. We may share information with:

Service Providers: Payment gateways, shipping partners, IT support, and marketing platforms
Legal & Regulatory Bodies: Where disclosure is required by law or to protect our rights
Business Transfers: In case of a merger, acquisition, or asset sale

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Data Security

We implement strict security measures (encryption, firewalls, secure servers) to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or correct your personal information
Request deletion of your data
Opt-out of marketing communications
Withdraw consent for data processing

To exercise these rights, please contact us at tech@kleanse.com.my.

7. Cookies Policy

Our site uses cookies to improve functionality and analyze performance. You may adjust your browser settings to decline cookies, but some features may not function properly.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.